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Customer Care

Terms & Conditions

Content & Products 

All OMNESS content, products and prices shown on this Web Site are subject to change without notice. Our images selected display the most accurate descriptions of our products, including the colours, size and detailing. However we can not guarantee that the exact colour you're seeing on your monitor matches the garment off-screen correctly. We try our very best to ensure all information on this site is as accurate and current as possible. Our garments are all hand-made and dyed naturally, therefore each piece is individual with slight variations of colour from one another, your purchased garment may differ slightly to our photographed one.



Once your order has been processed, you will receive a confirmation email. Processing typically takes a day, and upon completion of processing, your order will be shipped. You cannot change your delivery address once your order has been processed. If you have not received Order Confirmation within 24-48 hours please contact us, as your payment may not of been successful. 

If there is proof of fault with your purchase, we will offer you a refund, exchange, or credit. We can not offer a refund or exchange on change of mind or where the product has sustained damage due to abnormal use.


All designs are original and are hand made in Bali. OMNESS illustrations are strictly reserved to OMNESS textile house unless consent otherwise. All rights in the logos, online content, graphics, text, brands, service and trade marks (registered or not) connected with the website, including without limitation the OMNESS trade mark is reserved by us, and may not be reproduced, downloaded, copied or used without our written consent. This website and all content is protected by Australian copyright laws under the business name of OMNESS ABN: 13898251328.

By entering our website you agree to the above terms and conditions.
Please contact us with any questions regarding customer care.