PRICES ARE IN AUSTRALIAN DOLLARS
Shipping & Handling
OMNESS ships world wide from Sydney, Australia. All shipments within Australia over $70 are free.
We offer standard Australian shipping for $15 and International postage for $25, which takes between 1 to 3 weeks.
:: Please make sure your shipping address is correct, as we're unable to redirect orders once they are on their way to you. Your phone number is also required for all deliveries.
:: Once your order has been processed, you will receive a confirmation email. Processing typically takes a day or two, and upon completion of processing your order will be shipped. You cannot change your delivery address once your order has been processed.
:: You will receive and email from us once your purchase is dispatched with tracking information.
:: Deliveries are sent during normal business hours. Purchases made on weekends or public holidays will be processed and sent on the next business day.
:: If you refuse a shipment you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to OMNESS. This amount will then be deducted from your merchandise refund.
:: We try our very best to have your items delivered within the specified windows. However we are not responsible for any delay caused by Australia Post.
:: If you're not home when your product is delivered you will be able to pick it up from your nearest Post Office.
Returns & Exchanges
:: In the unlikely event that you receive a faulty garment, we will ask you to return the item for us to assess. We will choose to replace the item and ship it to you at our cost (subject to availability), or we will issue a full credit/refund. Refunds will be returned to the same account used when purchased.
:: Exchanges (if applicable)
If you are unhappy with the sizing and need to exchange it for the same item or something else, email us first and send your item to: 91 Denison St, Bondi Junction Sydney, 2022, NSW, Australia.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $70, we ask for you to use a trackable shipping service as we can not guarantee that we will receive your returned item.
Thank you for shopping with us. xx